Tag: merchants

Alibaba’s Taobao and Tmall Group pushes new AI tools to boost merchants’ service to consumers in first major move after leadership reshuffle

Alibaba Group Holding‘s main e-commerce unit is now beta testing artificial intelligence (AI) tools and functions for merchants on its Chinese online shopping sites, marking the first major move at the enterprise since a leadership reshuffle in December. The Taobao and Tmall Group (TTG) unveiled the new AI features, which are designed to improve services […]