CDK Global said “substantially all” of the nearly 15,000 car dealerships that use its software across North America are back online to its core management system, almost two weeks since a cyber incident caused a software blackout. “We are happy to report that we are ahead of the anticipated schedule,” an automated message on CDK’s […]
Following a cyberattack, car dealership software company CDK Global plans to restore services to all dealers by Thursday, the company said in a statement Monday. CDK offers cloud-based software to more than 15,000 auto dealerships across North America that manages vehicle acquisitions, sales, financing, insuring, repairs and maintenance. Restoration has been underway for more than […]
SAN FRANCISCO (Reuters) – A hack into software maker CDK Global has disrupted operations at auto dealerships across the U.S., the latest in a series of hacks where ransom-demanding cybercriminals target big companies by breaching behind-the-scenes software suppliers. CDK makes software that is commonly used by car dealerships to process sales and other transactions. In […]
The CDK Global (BBU) cyberattack outage, which crippled dealerships across North America, appears to be on a path toward resolution. But the damage has been done: Lost sales and service revenue could be substantial. On Wednesday night, CDK Global issued a statement with the first positive news from the company since the cyberattack began on […]
SAN FRANCISCO (Reuters) – A hack into software maker CDK Global has disrupted operations at auto dealerships across the U.S., the latest in a series of hacks where ransom-demanding cybercriminals target big companies by breaching behind-the-scenes software suppliers. CDK makes software that is commonly used by car dealerships to process sales and other transactions. In […]
If you aren’t in the market for a car or your family’s income isn’t tied to a car dealership, you might not be aware of crippling cyber attacks that have left nearly 15,000 dealerships across North America struggling to provide services to customers. Or if you are aware of it, you might think, “Well that […]
A CDK Global system outage has affected nearly every aspect of the Mazda dealership in Seekonk, Massachusetts, where Ryan Callahan is general sales manager. He says it won’t be a simple fix. “The financial impact it will directly have on us will take months to correct, if not years,” Callahan said. Car buyers and dealers […]
(Reuters) – More U.S. auto dealers flagged a hit from an outage of CDK’s software system due to a cyber attack on Monday as the company worked to restore systems used by over 15,000 retail locations across North America. AutoNation, a leading auto retailer in the U.S. said the outage was disruptive and had adversely […]
(Bloomberg) — A group that claims to have hacked CDK Global, the software provider to thousands of car dealerships in North America, has demanded tens of millions of dollars in ransom, according to a person familiar with the matter. Most Read from Bloomberg CDK is planning to make the payment, said the person, who asked […]
Thousands of car dealerships were crippled this week after CDK Global suffered back-to-back cyberattacks, leading to disruptions in business operations — including sales, financing and payroll systems — across North America. If you’re looking to buy a vehicle this week, you might be impacted. Here’s what we know. What is CDK Global — and what […]