The 10 best online therapy services for 2024


An estimated one in five U.S. adults lives with a mental illness. Unfortunately, less than half receive treatment, according to the Centers for Disease Control and Prevention. We all go through rough patches in life, but there’s good news: thanks to online therapy, it’s never been easier to connect with someone who will listen and help you through life’s highs and lows. Online therapy services have exploded in popularity since the COVID-19 pandemic, bridging the treatment gap for those who don’t know where to seek help, lack insurance, have busy schedules or live in a therapy desert and have to drive three hours or more for in-person therapy and psychiatry.

If you’re wondering how online therapy compares to in-person therapy, a 2022 study found that online therapy can be just as effective as in-person therapy. There are online therapy options for individuals, couples and families, as well as specialized services for LGBTQ individuals, those seeking grief counseling, or help with a substance use disorder. You can also look for therapists of a specific race, ethnicity or gender.

To help you better understand what online therapy options are available, we’ve compiled a list of the 10 top online therapy providers according to our research. We made these selections based on extensive research that included input from mental health professionals, in-house testing and 750 survey respondents who weighed in on both online and in-person therapy services —a whopping 90% of the respondents from the survey Yahoo conducted said they would recommend online therapy to friends and family. I also weighed my personal experience with these services as a clinical social worker. To narrow our search from an original selection of 45 online therapy companies and directories, we looked for services that fit a variety of budgets and needs, provide a wide range of therapy services and serve a wide geographic area — therapists must be licensed in your state to provide you services. From individual therapy to couples counseling to the best free therapy out there, we’re confident you can find the online mental health support you’re looking for on this list.

Thriveworks

Cost: $160-$240 per session | Insurance accepted: Yes | Time until first appointment: Same-day appointments available | States available: All states except Vermont, as well as Washington, D.C. | Types of therapy: Individual, couples, teen, children, family, groups, psychiatry 

It can take a lot of courage to start therapy. When you decide to get help, you likely want to get started as soon as possible. Thriveworks offers same-day and next-day appointments in all states except Vermont. Researchers say access to timely services is a key component of quality care, and Thriveworks excels in that category.

Thriveworks offers a wide range of services, including psychiatry with medication management. You can get support for a wide range of issues, including anxiety, depression, grief, post-traumatic stress disorder, eating disorders, addiction and attention deficit hyperactivity disorder. Its therapists are also well versed in popular treatment modalities such as cognitive behavioral therapy.

If you decide online therapy isn’t a fit for you, in-person services are available in many states through Thriveworks. Of our 750 survey respondents, 58% said they preferred online therapy or really had no preference between online and in-person sessions, while 43% preferred to stick to in-person therapy. 

 Thriveworks also offers in-person children’s therapy centers in select states.

Pros

  • Available in almost all states
  • Accepts insurance
  • Offers same-day appointments
Cons

  • Same-day appointment availability is limited
  • Out-of-pocket session fees are high
  • Website can be difficult to navigate

$160-$240 per session at Thriveworks

Amwell

Cost: $95-$349 per session | Insurance accepted: Yes | Time until first appointment: Within 24 hours | States available: All states | Types of therapy: Individual therapy and psychiatry for adults

Psychiatry services can be cost-prohibitive, with sessions often costing $300 or more. However, Brightside offers affordable medication management not only for the insured, but also for those who are underinsured or uninsured. Its plan is just $95 a month after the initial intake appointment. The process is simple, and you may be able to book an appointment within 24 hours. You’ll fill out a brief questionnaire, get matched with a provider, have an intake appointment, monitor your symptoms once you receive your medication and then have follow-up appointments. The length of the initial intake session isn’t specified, but follow-ups are generally about 15 minutes. If you’d like more support, you can add weekly 30-minute therapy sessions for an additional $254 a month.

Of our survey respondents, 54.4% said having the ability to be prescribed medicine was important, with 53.3% reporting they were prescribed medicine – 1.7% preferred not to disclose the information. 

Pros

  • Accepts insurance
  • Offers appointments as soon as one business day
  • Offers therapy in addition to psychiatry services
  • Available in all states
Cons

  • Only available for adults
  • Psychiatry appointments are brief
  • Controlled substances (i.e., Xanax, Ativan, Adderall, Ritalin) are not available

$95-$349 per session at Brightside

Circles

Cost: Free | Insurance accepted: N/A | Time until first appointment: Less than 24 hours | States available: All states | Types of therapy: Emotional support groups for a wide range of topics including divorce, grief, codependency and depression

Let’s be real: Therapy is expensive. According to a recent study, a single session of cognitive behavioral therapy costs more than $100, and if you need weekly sessions, that adds up. Circles offers free 24/7 support groups for a wide range of needs. You can expect access to groups led by peers and mental health clinicians that focus on topics including addiction, grief, divorce, depression, anxiety, trauma and codependency. While this isn’t individual therapy, you can also access educational seminars to learn actionable tools that will help support your mental health goals. We especially appreciate that you can tap into support regardless of the time or your location — groups are available 24 hours a day, seven days a week. 

Three percent of our respondents said they specifically sought out group therapy. The same percentage ultimately chose to use Circles. 

Pros

  • Free emotional support groups
  • Sessions are available 24/7
  • Easy sign-up process
Cons

  • No individualized therapy
  • Some groups are not facilitated by licensed mental health providers

$0 at Circles

Amwell

Cost: $109-$279 per session (out of pocket) | Insurance accepted: Yes | Time until first appointment: Varies based on location, provider and service needed | States available: All states | Types of therapy: Individual, couples, children, teens, psychiatry

If you’re paying for insurance, you probably want to use it. Unfortunately, many mental health providers don’t accept insurance, and that’s often the case for online therapy. However, Amwell accepts over 125 insurance plans, providing a level of accessibility that’s nearly unheard of. 

Amwell’s therapists and psychiatrists are available to treat a multitude of conditions, including anxiety, depression, stress management, obsessive-compulsive disorder, post-traumatic stress disorder, trauma, panic attacks and insomnia. They can also provide LGBTQ counseling, grief counseling, couples therapy, and help those going through major life transitions.

The signup process is fairly easy, beginning with which insurance carrier you’ll be using. From there, you’ll be able to choose a therapist and the day and time of the appointment according to the therapist’s availability. If you find your therapist is not a good match, you can easily switch to a different therapist. 

The only downside we found with Amwell is that your location dictates how many therapists you can choose from. So while someone in the Los Angeles area has a choice of more than 50 therapists, one of our editors in Kentucky found under 15 available therapists. Users in Los Angeles could get a same-day appointment, while the editor in Kentucky had to wait over a week. 

Another online therapy telehealth option that is very similar to Amwell is Teledoc — 13.4% of our respondents who have tried online therapy said they opted for Teledoc. However, if you are looking for therapy for your child, unlike Amwell which treats children as young as 10 years old, Teledoc only treats teens starting at 13 years old.

Pros

  • Accepts over 125 insurance plans
  • Available in all states
  • No monthly subscription commitment
Cons

  • Website can be confusing to navigate
  • Unclear which providers offer couples therapy
  • Wait time until first appointment varies

$109-$279 per session at Amwell

Open Path Psychotherapy Collective

Cost: $30-$70 per session, one-time membership fee of $65 | Insurance accepted: No | Time until first appointment: Varies by provider availability | States available: All states, Canada | Types of therapy: Individual, couples, family and group

If you don’t have insurance or have extremely limited coverage, chances are you’re stuck paying at least $100 per session. Open Path Collective is an online therapy directory that remedies this, offering sessions for $30 to $70, which is often as much as a co-pay. The $30 sessions are with student interns, while more expensive sessions are for couples therapy with a licensed therapist. A major pro is that this directory lists over 23,000 providers throughout the country and also includes therapists in Canada.

As a therapist, I can vouch for this being an excellent resource — I know many therapy seekers who have found incredible care through this directory. Furthermore, I know seasoned colleagues who offer services at significantly discounted prices through the directory.

Pros

  • Available in all states and Canada
  • Low session fees
  • Over 23,000 providers listed on the directory
Cons

  • Wait time until first appointment varies based on provider
  • One-time membership fee of $65

$30-$70 per session at Open Path Psychotherapy Collective

Ours

Cost: $150-$200 per session | Insurance accepted: No, but reimbursement may be possible | Time until first appointment: 2-6 days | States available: All states | Types of therapy offered: Couples

Ours offers couples therapy for a variety of relationship issues. Specialties include premarital counseling, discernment counseling and conflict resolution, and services that address communication, major life changes, intimacy and more. Therapy is available in all states from licensed mental health providers, all of whom have experience working with couples. Every therapist has specialized training in evidence-based couples therapy techniques, such as the Gottman method and Emotionally Focused Therapy. Therapists are thoroughly vetted and selected by the clinical care team.

Although couples can work on any type of relationship issue, Ours emphasizes proactive work and relationship maintenance. Along with therapy, the platform offers free digital tools that couples can use in between sessions, including a weekly reflection exercise, journal prompts and virtual card decks that can facilitate deeper conversations.

Sessions are 50 minutes long and held via video. Insurance isn’t accepted, but depending on your policy, you may be able to get reimbursed. Ours offers the first session for a discounted rate of $50. After that, you can purchase sessions individually or as part of a package. Individual sessions cost $200, while a four-session package is $180 per session. Those with a monthly subscription can pay $150 per session.

While individual therapy was the number one type of therapy our respondents received, couples therapy was the second most selected type of therapy received. Family therapy rounded out the top three types of therapy our respondents received.

Pros

  • First session is only $50
  • Relationship-focused platform
  • Options for monthly subscription or à la carte sessions
Cons

  • Cannot choose your own therapist

$50 for the first session; $150-$200 per session after at Ours

Inclusive Therapists

Cost: Varies based on therapist | Insurance accepted: Yes | Time until first appointment: Varies based on therapist | States available: All states | Types of therapy: Individual, couples, teens, children, family, groups, psychiatry

It’s very common for Black people, indigenous people and other people of color (BIPOC) to seek mental health providers with a similar identity. Additionally, it’s critical for LGBTQ clients to work with providers who affirm their identity to make clinical progress. Inclusive Therapists makes it a breeze to find culturally sensitive providers, thanks to its expansive directory that prioritizes therapists with diverse identities. 

The directory provides an array of options to filter your search, including provider identity, fee and insurance acceptance, cultural knowledge, spiritual orientation and specialties. While we love how expansive the directory is, it can get a bit overwhelming. Take your time, don’t be afraid to hold multiple consultations with therapists and be patient. 

Pros

  • Emphasis on BIPOC and LGBTQ providers
  • Expansive search functions
  • Therapists are vetted before joining the directory
Cons

  • Website can be overwhelming
  • It isn’t clear which providers can prescribe medication

Varies at Inclusive Therapists

Monument

Cost: $14.99 to $249 per month | Insurance accepted: Yes | Time until first appointment: Varies | States available: Arizona, California, Colorado, Connecticut, Florida, Georgia, Iowa, Kentucky, Maryland, Michigan, Mississippi, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, Washington, D.C. | Types of therapy: Support groups, self-paced courses, individual therapy, medication-assisted treatment

In a culture that prioritizes bars as gathering places and alcohol as the celebratory drink of choice, it can be hard to reduce your alcohol intake. A national survey found that 29.5 million people over the age of 12 struggled with alcohol use disorder in 2022. 

Monument makes alcohol use disorder treatment simple with its inclusive approach. Its $14.99 monthly membership offers access to a 24/7 support forum, moderated support groups, daily affirmations and self-guided courses that provide tools and education on alcohol use. Plus, you can add therapy and medication-assisted treatment if you need extra support. While insurance is accepted, out-of-pocket therapy fees range from $149 to $249 per month. Medication-assisted treatment is $100 per appointment.

Pros

  • 24/7 community support forum
  • Variety of price points
  • Medication-assisted treatment available
Cons

  • Therapy and medication-assisted treatment isn’t available in all states
  • Psychiatry offerings are limited — only two medications are available

$14.99-$249 per month at Monument

Little Otter

Cost: $165-$500 per session | Insurance accepted: Yes | Time until first appointment: Varies based on provider availability | States available: California, Colorado, Florida, Georgia, Illinois, Maryland, New Jersey, New York, North Carolina, Pennsylvania, Texas, Utah, Virginia, Washington, D.C. | Types of therapy: Children and adolescent therapy, medication management, parent coaching

When one member of the family is facing a challenge, all members of the family face a challenge. Little Otter keeps this in mind, offering therapy and medication management for kids up to 14 years old, as well as parent coaching. 

Parent coaching makes this service truly stand out. When sending your child to therapy, it’s natural to have concerns. You want to understand the therapy your child is receiving and what you can do to help your child thrive. Little Otter’s parent coaching sessions provide resources to parents who need some extra help with their little one.

This platform has a unique sign-up process that includes a family mental health assessment. You answer a few questions and receive a report with their summary of your family dynamics. This alone is of great value — having an objective view of your children and what behaviors they’re struggling with can help you gain perspective.

Once you’ve received your family mental health assessment, you’ll book a $20, 30-minute kickoff session where you’ll receive a customized care plan. Throughout treatment, you’ll use the Little Otter app to see your child’s treatment progress. This detail-oriented approach sets the company apart from its competitors. 

Unfortunately, Little Otter has high out-of-pocket fees and accepts only a few insurance providers: Independence Blue Cross, AmeriHealth and Sana. If your child is at least 10 years old, Amwell is another great option as is Thriveworks.

Pros

  • Easy-to-navigate website
  • Holistic approach to family wellbeing
  • Support for parents available
Cons

  • No free consultation
  • Accepts only a few insurance plans
  • High out-of-pocket costs

$165-$500 per session at Little Otter

Talkspace

Cost: $69-$109 a week for therapy, billed monthly; $65 for additional sessions | Insurance Accepted: Yes | Time until first appointment: One week | States available: All states | Types of therapy: Individual talk therapy, couples therapy, individual teen therapy, medication management for adults

Getting counseling for your teen may feel like an uphill battle, but the end result could be life-changing or even life-saving, according to a recent CDC report on Youth Risk Behavior. Talkspace meets your teen where they are in both treatment modality and location, which is why it’s our top pick for online teen counseling. Its reputation stems from talk and message-based therapy, which are popular with many teens. Live video sessions are available as well. 

Teens can attend therapy sessions in a live chat room with the therapist, communicating via text-based therapy messaging, or they can opt for live video sessions. This gives them freedom to take part in the sessions however they want and wherever they feel comfortable. Best of all, if your teen needs medication in addition to talk therapy, Talkspace allows you to combine talk therapy and medication management appointments as you navigate what works best for your family. Appointments are flexible, and you can cancel anytime.

Talkspace was the second most used online therapy platform amongst our online therapy survey respondents with 12% opting for the service. BetterHelp was a runaway winner with 21% of online therapy users reporting they’d used the service. (BetterHelp did not make our list for reasons explained below.)

Pros

  • Insurance accepted
  • No subscription required
  • Appointments available within a week
Cons

  • Full cost of services is not disclosed until after sign-up

$69-$109 a week for therapy, billed monthly at Talkspace

Searching for an online mental health provider can feel overwhelming. Here are some things to keep in mind when making your selection.

  • Fees: Many online therapy providers have a subscription model or may charge fees not covered by insurance and will vary depending on the services you use. Determine what your weekly or monthly budget is for therapy. If you’re not sure where to begin, take a look at your monthly expenses and see how much money you can afford to set aside. Divide that number by four to determine how much you can spend on weekly sessions. If you’re unable to make space in your budget, check out Circles for free emotional support groups.

  • Type of care needed: Get clear on the support you need. Is it individual counseling? Medication management for your child? A combination of individual and couples counseling to address family challenges? Knowing what you’re looking for can help you find the right online mental health provider for your needs.

  • Insurance: The majority of our survey respondents (63%) noted that finding a therapist who accepts their insurance was very important to them. Not all online mental health providers accept health insurance. If that’s a deal-breaker, check out Amwell. It accepts over 125 insurance plans and is available in all 50 states. You may also want to check with your Medicare or Medicaid for a list of approved online therapy service providers if applicable.

  • Therapists available: While some therapy services do not allow you to choose your therapist, some do. If choosing your therapist is important to you, look for services that allow you to select a therapist from a directory where you can search for providers who meet certain criteria, such as gender, cultural background and treatment modality.

  • States available: Not all providers are available in all 50 states. Since each therapist must be licensed to practice in your state, ensure availability before signing up for services.

  • Appointment availability: The second most important factor for our survey respondents when looking for a therapist was the ability to accommodate their busy schedule (21%). During our research, testing and vetting stage, we found that availability can vary greatly from one provider to the next. Some services offered same-day therapy appointments, while others were booked nearly a month out. If a fast appointment is at the top of your priority list, look for providers that offer same-day or same-week appointments.

  • Medication management: Rounding out the top three important factors for our survey respondents when choosing a therapist was the ability to be prescribed medication (18.3%). If medication management is important to you, make sure you choose a provider with psychiatry options, such as Amwell, Brightside or Talkspace.

We extensively researched 45 online therapy companies and directories paying attention to fees, quality of providers, time until the first appointment could be booked, industry reputation, HIPAA compliance, cultural competency and whether the company has experienced a data or information breach (this can also happen offline, as we have seen numerous times with large health care providers). We also surveyed 750 people who had either tried online therapy or in-person to better understand sentiments surrounding online therapy and the personal experiences of those who tried various online providers. As a licensed mental health professional, I used my clinical expertise and extensive experience with online platforms to vet each provider on this list as well. I would feel personally confident to engage each pick.

Online therapy is similar to in-person therapy, but sessions take place on your phone, computer or tablet instead of in a therapist’s office. To get started, you’ll need to locate an online therapy provider that meets your needs and can provide treatment in your state. Once you have selected a provider, register with the provider to enroll — this process varies by platform or service used. Some platforms allow for a brief consultation call to help you identify and select a potential therapist. Others match you with a therapist based on your answers to a questionnaire. Once you’re matched with a therapist, you’ll work with the provider or the services care team to establish your first appointment. During the first appointment, your therapist will cover a long list of intake questions to create a treatment plan that includes the best therapy modality, frequency of sessions and treatment goals.

Multiple analyses and clinical studies confirm that online therapy can be as effective as in-person therapy for a broad range of people and mental health concerns. That said, everyone is different, and in-person therapy may work better for you. But if you’re short on time, looking for a more flexible therapy schedule or feel more comfortable talking about your mental health from the comfort of your home, online therapy can be an effective and accessible option that you may find easier to stick with than in-office sessions.

While we’re big fans of online therapy, it may not be the right fit for everyone. Consider the pros and cons so you can make an informed decision about the type of therapy to pursue:

  • No need to go into an office — you can get support from the comfort of your own home

  • There are a wide variety of providers and therapy types to choose from

  • It’s just as effective as in-person therapy, studies show

  • It’s ideal for those who live in a place with limited therapy providers

  • Flexible schedules may make it easier to fit therapy sessions into a busy schedule

  • Free and low-cost options are available

  • Online therapy may not be appropriate for more severe mental health conditions

  • If you’re seeking medication management, you may not be able to access the prescription you need

  • There have been documented privacy concerns with some companies — do your research on how your information is being used and protected

  • Maintaining privacy may be tricky for those who live in shared spaces

The cost of online therapy varies based on the service or platform used. Companies on this list range from $0 to $500. Expect the most expensive sessions to be reserved for specialties like medication management or couples therapy. Fees can also shift based on your insurance coverage. Any reputable online therapy provider will give you an accurate cost estimate before starting treatment.

Thanks to the Health Insurance Portability and Accountability Act (HIPAA), online therapy must be secure and confidential. This means online therapy services are required to take special care to protect client confidentiality, including all content from therapy sessions and the client’s digital data. That said, therapy tech giants including BetterHelp have come under fire and faced fines for sharing sensitive client data with third-party vendors for advertising purposes. Even though the company was heavily fined and corrected its practices of sharing client information, we left BetterHelp off our list for this reason. Today, there are privacy protections in place, but it’s always best to read the privacy agreements and opt out of third-party information sharing where possible.

The strength of the relationship between therapist and client is a key indicator of treatment success. In other words, the more you connect with your therapist, the more you’ll get out of therapy. To choose the best therapist for you, consider what traits or training you want your therapist to have. Do you want a therapist who is a person of color or identifies as queer? Do you have a gender or age preference? Are there any lived experiences you want them to have or specialized therapy methods you want them to perform? Use these preferences to help select your service.

From there, you might be matched with a therapist or have the opportunity to consult with several before making a decision. If you’re matched with a therapist you don’t connect with, don’t be afraid to switch — it’s most important that you feel understood. If you consult with a therapist, prepare some questions beforehand and pay attention to how you feel during the call. Should you feel uneasy, end the call and keep looking. There are plenty of options out there: Open Path Collective lists over 23,000 therapists alone.

Yes, an online psychiatrist can prescribe medication. However, the majority of online psychiatrists cannot prescribe controlled substances such as Adderall or Xanax due to federal regulations.

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